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How to Reset or Recover Your Fairplay Account Password

Losing access to your betting account is stressful, but resetting your password on Fairplay is a quick process when you know the steps. This guide walks you through every option — web and mobile — explains what to expect, and gives practical tips to avoid future lockouts. It also covers how to handle verification and troubleshooting so you can get back to betting on the Fairplay App or following live markets on Fairplay Live.

When Should You Reset Your Password?

Reset your password if you:

  • Forgot the password and can’t log in via Fairplay Login.
  • Received an alert about suspicious activity.
  • Want to update credentials for better security.

If you suspect your account is compromised, act immediately and change your password from a secure device.

Method 1 — Reset via the Fairplay Website (Desktop)

  1. Open the official Fairplay website and click Login.
  2. Click Forgot Password or Reset Password under the Fairplay Login form.
  3. Enter the email address or phone number linked to your account.
  4. Check your email or SMS for a one-time link or verification code. The message usually arrives within a few minutes — check spam or promotions folders.
  5. Click the link or enter the code on the site. You’ll be prompted to create a new password.
  6. Choose a strong password, confirm it, and submit. You should see a confirmation message and be able to log in immediately.

Important: Use the official website only. Don’t follow password-reset links from unknown emails.

Method 2 — Reset Using The Fairplay App (Mobile)

  1. Open the Fairplay App on your phone.
  2. On the Fairplay Login screen, tap Forgot Password.
  3. Enter the registered email or mobile number.
  4. You’ll receive an in-app prompt, email or SMS with a verification code or reset link.
  5. Verify and set a new password directly inside the app.
  6. After resetting, log in again and check your account activity briefly to confirm everything looks normal.

Tip: If the app doesn’t receive the code, try switching to mobile data or restarting the app.

Verification & KYC Checks You Might Encounter

Some accounts with KYC or recent withdrawals may require additional verification before password changes. Expect to provide:

  • An OTP (one-time password) via SMS or email.
  • A selfie or ID upload if the system detects suspicious activity.

These steps protect you and ensure that the account owner is the one requesting changes.

If You Don’t Receive The Reset Email or SMS

  • Confirm you entered the right email/phone at Fairplay Login.
  • Check spam, promotions, or blocked folders.
  • Wait 5–10 minutes; some carriers and email providers delay OTPs.
  • If still not received, use the app’s “resend code” option or try the website method.
  • As a last resort, contact Fairplay customer support and provide account details (never share your current password).

Tips For Creating a Secure Password

  • Use at least 10 characters with a mix of upper and lower case, numbers, and symbols.
  • Avoid obvious choices: no birthdays, simple sequences, or common words.
  • Use a unique password for Fairplay — don’t reuse passwords from other sites.
  • Consider a reputable password manager to keep your credentials safe and accessible.

Troubleshooting Common Problems

  • Account locked after multiple attempts: Wait the cooldown period (usually a few minutes to an hour) or contact support for immediate help.
  • Phone number changed: If you can’t receive SMS, you’ll need to verify identity with support and KYC documents.
  • Emails going to spam: Add Fairplay’s support email to your contact list or safe sender list.

When to contact Fairplay support

If none of the reset methods work, or you suspect fraud, contact Fairplay support directly through the app or the official website. Provide clear details: registered email, last successful login, and any error messages. Support can walk you through secure account recovery and temporary account locks.

After resetting — quick safety checklist

  • Log in with your new password via Fairplay Login.
  • Enable any available two-factor authentication (2FA).
  • Review recent transactions and betting history, especially if you suspected unauthorized access.
  • Update saved passwords in your password manager.

Final Note

Resetting a password on Fairplay is straightforward when you follow the right steps. Whether you prefer the desktop route or the Fairplay App, keep your contact details up to date and use strong, unique passwords. If you bet live or track fast-moving markets on Fairplay Live, quick access is essential — so treat account security as a priority.

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